Overloaded reception
One person handles incoming requests, deadlines, appointments. New calls go to voicemail — and the prospect calls the firm next door.
PROFESSIONAL FIRMS VERTICAL
Voice AI agent for professional firms. Captures the first request, classifies urgency, prepares a summary for the professional or the reception. The AI doesn't give advice: it collects, classifies, routes. The decision stays with you.
Where you lose clients
One person handles incoming requests, deadlines, appointments. New calls go to voicemail — and the prospect calls the firm next door.
Without a filter, the professional gets both the urgent client and the one asking about opening hours. Valuable time spent manually triaging.
The client arrives at the appointment and you realise documents, context, data are missing. Half an hour lost reconstructing info that should have been captured on the phone.
How your voice assistant works
Subject matter, context, urgency, known deadlines. Structured voice intake, ordered transcript ready for the professional.
Urgent vs ordinary, new client vs existing, area (tax, labour, civil, condo). Routing to the right contact.
Firm calendar integration. Proposes available slots, books, reminder. No more phone-tag to set a meeting.
The AI captures data and asks intake questions. It does not answer professional questions. Judgement stays with you — explicit disclosure to the client.
Who it's for
First request capture, deadlines, appointments, classification by area (VAT, tax returns, labour, payroll).
Preliminary intake, subject (civil, labour, family), urgency classification, structured callback.
Reports, faults, urgencies (water, lift, gas), routing to vendor or contact, nights and weekends covered.
Surveyors, engineers, architects. Quote requests, site visits, site urgencies, project scope capture.
First deed request (sale, gift, succession), required-document capture, appointment only after complete intake.
Continue exploring
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OpenWe map calls, reception hours spent on intake, missed urgencies. We tell you what the AI can capture — and what it can't.