Legal

Privacy Policy

Last updated: 2026-05-09

Data controller

SmartVolve S.r.l., registered office Via Placeholder, 00 — 20100 Milano (MI), Italy. VAT 00000000000. PEC: [email protected].

Purposes and legal basis

We process the personal data you provide via our website forms (15-minute call requests, missed-calls revenue-loss calculator, contact, newsletter) to respond to your requests (Art. 6(1)(b) GDPR — pre-contractual measures), to manage our newsletter (Art. 6(1)(a) — explicit consent, double opt-in), and to comply with legal obligations (Art. 6(1)(c)).

Recipients

Data is shared with the following processors, all bound by GDPR-compliant DPAs: Supabase Inc. (database), Resend Inc. (email delivery), HubSpot Inc. (CRM), Vercel Inc. (hosting), Plausible (analytics), and the user's own automation tooling for booking notifications.

International transfers

Some processors are located outside the EEA (US). Transfers are safeguarded by the EU-US Data Privacy Framework and Standard Contractual Clauses where applicable.

Retention

Lead data is retained for 24 months from last contact. Newsletter data is retained until withdrawal of consent. Cookie consent logs are retained for 5 years (proof-of-consent).

Your rights

You have the right to access, rectify, erase, restrict or object to processing of your personal data, and to data portability (GDPR Arts. 15-22). To exercise your rights, write to [email protected]. You may also lodge a complaint with the Italian Garante for the Protection of Personal Data (www.garanteprivacy.it).