Our voice, our commitment.
SmartVolve uses voice AI only on the website and inside the contractual perimeter of its customers. Never for unsolicited outbound calls.
Where we use voice AI
On smartvolve.com in controlled demo mode. Inside the voice agents we deploy for our customers, exclusively to answer inbound calls the customer can't handle.
Where we do NOT use it
Never for unauthorised outbound calls. Never to impersonate real people. Never to generate audio for third-party platforms without explicit consent.
If you get a suspicious call
If you receive a call claiming to be from SmartVolve or from one of our customers in an unexpected way, it's fraud. Report it to [email protected] and — where appropriate — to the competent authorities.
Watermarking and attribution
Audio generated by our agents explicitly declares its synthetic nature at the start of conversation, per the Italian Garante della Privacy guidance on generative AI.