Security & compliance
Security is not an afterthought.
Agents work in your space, data stays in Europe, and you’re compliant from day one. No promises: documents your advisor can sign.
GDPR from the start
- Up-to-date impact assessment (DPIA) and data-processing agreement (DPA) with all providers.
- We keep only the minimum: transcripts anonymised after 30 days, audio not stored by default.
- Data kept in Europe (Frankfurt).
- A procedure ready if the regulator asks questions.
Data security
- Data protected both in transit and at rest.
- Controlled access: everyone sees only what they need.
- A record of who does what on sensitive operations.
- Your data stays separate from other clients’.
In your space
- Agents are activated in a dedicated space on your cloud.
- Ownership and control of the data stay yours.
- We’re not tied to one provider: if needed, we switch.
Transparency
- Public, always-current list of the providers that handle data.
- Voice AI rules: what we do and what we don’t.
- No hidden processing, no tricks.
Questions about compliance?
Your advisor can talk directly to our team. We send the documents upfront.
Contact us →