Viewings and mandates during business hours
Between viewings, the phone rings out unanswered. The hot lead calls the agency next door. At €8,000 average commission, one missed close per month is €96,000/year.
REAL ESTATE VERTICAL
Every missed call is a viewing lost.
SmartCall for real estate agencies is SmartVolve's AI voice agent that answers the phone 24/7 in Italian: it qualifies buyers and sellers, captures area, budget and urgency, books viewings straight into the calendar and hands the consultant the hottest leads with a follow-up-ready summary. Recovers up to 87% of missed calls — the viewings that today go to a competitor because no one picked up.
Where you lose commission
While you're in a viewing, they pick up.
Evenings and weekends
40% of home-buying decisions mature after hours. Italian portals (Idealista, Immobiliare.it) generate inquiries at 9pm on Saturday. Without a reply within 10 minutes the lead cools off.
"Is it still available?"
60% of inbound calls are repetitive questions about properties already seen online. They tie up the front desk and lower service quality for serious buyers.
What your voice agent does
Answers, qualifies, books.
Qualifies buyers and sellers
Structured questions: target area, budget, urgency, mortgage status, property to sell. 60-second summary to the consultant.
Filters low-value inquiries
"Is it still available?", opening hours, address. Instant answers from your knowledge base, no more tied-up front desk.
Books viewings on the calendar
Google Calendar / Outlook / CRM integration. Available slots from the assigned agent, SMS confirmation, automatic reminder.
Instant escalation on hot leads
Buyer with pre-approved mortgage and clear budget? Call transferred to the consultant or WhatsApp notification with full transcript.
What we measure
Numbers, not promises.
- Calls answered 24/7
- Qualified leads per agent
- Viewings booked / week
- Average callback time
- Top request reasons
- Viewing no-show rate
Continue exploring
Other ways SmartVolve solves missed-call revenue.
Let's talk for 15 minutes.
15 minutes, free. We tell you where you're losing calls and how much you can recover. If there's no fit, we tell you.