Customers write on three different channels and replies come late, inconsistent, or not at all.
SmartReply is SmartVolve's AI agent for customer messaging: it handles WhatsApp, SMS and email from one knowledge base, with consistent answers, and where needed waits for your ok before sending. For businesses fielding requests across several channels that can't keep up.
What it does.
- 01
Gathers messages from WhatsApp, SMS and email in one place.
- 02
Replies consistently, always from the same knowledge base.
- 03
Where needed, drafts the reply and waits for your ok before sending.
Who it’s for
Businesses fielding requests across several channels that can't keep up with them all.
Good to know
- Availability
- Coming soon
- Data
- In the EU, built for GDPR
- Commitment
- 30-day guarantee, cancel anytime
How it starts.
- 01 — The chat
You tell us how things work today, by voice or chat. In half an hour we know if this agent fits.
- 02 — Activation
We configure it on your data and your rules, in your space. Nothing to install.
- 03 — At work
You approve the first result and it goes live. We keep an eye on it: reports, reviews, 30-day guarantee, cancel anytime.
Frequent questions
When is SmartReply available?
SmartReply is coming in 2026 and ships inside the Operations bundle. Book a call to join the waitlist and lock the price reserved for SmartVolve's first 2026 customers.
How is SmartReply set up? Do I configure it myself?
No — we set it up for you. An onboarding agent interviews whoever runs the business, then SmartReply is activated in the customer's dedicated cloud. It's not self-service software; you're live in under a month.
Is SmartReply GDPR and AI Act compliant?
Yes. SmartVolve is GDPR and AI Act compliant from day one: data stays in the EU (Google Cloud, EU regions), with DPA, DPIA, RBAC and audit logging.
Want this agent on your team?
Fifteen minutes with us: we tell you whether it fits your company and how much you can recover.
Book a call →